Terms & Conditions

"StoryPros" / "we" / "us" – StoryPros, LLC, a Delaware limited‑liability company.

"Order" – any online checkout, order form, statement of work (SOW), proposal, invoice, or other document that describes the services you purchase from StoryPros.

"Services" – design, development, configuration, deployment, monitoring, and support of AI automations, agents, workflows, integrations, and related marketing and sales consulting.

"Deliverables" – workflows, code snippets, configuration files, documentation, dashboards, or other work products produced for Client.

"Client Data" – data or content you or your users provide to StoryPros or upload into any workflow.

"Effective Date" – the earlier of (a) the date you click "I Agree," or (b) the date of your first Order.

2.1 Orders Control Details. Each Order states the scope, pricing, timeline, and special terms for that engagement. These Terms govern all Orders; conflicts are resolved in this order of precedence: (1) Order (only for that Order), (2) these Terms, (3) any other referenced policy.

2.2 Modular Engagements. You may purchase additional Services at any time via a new Order; each is a separate contract incorporating these Terms.

5.1 Client Data. Client owns all Client Data. Client grants StoryPros a non-exclusive license to use Client Data solely to provide the Services.

5.2 StoryPros IP. StoryPros retains ownership of all pre-existing intellectual property and any general methodologies, frameworks, or know-how developed during the Services.

5.3 Work Product. Client owns custom Deliverables created specifically for Client, subject to StoryPros' retained rights in underlying technologies and methodologies.

6.1 Fees. Client will pay all fees specified in the Order. Unless otherwise stated, fees are due within thirty (30) days of invoice date.

6.2 Late Payments. Overdue amounts may accrue interest at 1.5% per month (18% annually) or the maximum legal rate, whichever is lower.

6.3 Disputes. Client must dispute invoices within sixty (60) days of receipt, or payment obligations become final.

StoryPros will implement reasonable administrative, physical, and technical safeguards to protect Client Data. However, no system is 100% secure, and StoryPros cannot guarantee absolute security.

StoryPros will comply with applicable privacy laws and our Privacy Policy. Client is responsible for obtaining necessary consents for any personal data included in Client Data.

8.1 Cap. Each party's total liability for all claims arising from these Terms is limited to the amount paid by Client in the twelve (12) months preceding the claim.

8.2 Exclusions. Neither party is liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, even if foreseeable.

8.3 Exceptions. These limitations do not apply to: (a) breach of confidentiality; (b) infringement of intellectual property; or (c) gross negligence or willful misconduct.

9.1 Termination for Convenience. Either party may terminate an Order with thirty (30) days' written notice. Client pays for work completed through the termination date.

9.2 Termination for Cause. Either party may terminate immediately upon material breach that remains uncured for fifteen (15) days after written notice.

9.3 Effect. Upon termination, StoryPros will deliver all completed Deliverables and return or destroy Client Data as directed.

10.1 Governing Law. These Terms are governed by Delaware law, excluding conflict-of-law principles.

10.2 Disputes. Any disputes will be resolved through binding arbitration in Delaware under JAMS Comprehensive Arbitration Rules.

10.3 Severability. If any provision is invalid, the remainder of these Terms remains enforceable.

10.4 Entire Agreement. These Terms and any Orders constitute the complete agreement and supersede all prior negotiations.